A few kind words

One of the best real estate agencies in Sydney as they were able to provide fast and efficient services to me when i wanted a new apartment. Matthew handled the inspection tours very well and Lydia was top notch at getting me a new apartment!

Bruna has handled our property in Newtown for a numbers of years. We have the highest regard her and the Raine & Horne team. Professional, supportive and a warm character, nothing is too much trouble. She is dedicated and it our pleasure to continue business and friendship for many years to come.

Raine & Horne Newtown were excellent, Adam provided information about the rental process and hints on presenting the property. Great service, friendly and punctual.

Very responsive team who are a delight to deal with. Special shout out to Matthew and Jonathon for their speed in approving our rental application and flexibility in addressing all our needs!

Lydia has been an amazing property manager. She is always very responsive and helpful whenever there are any problems. If there is any ever maintenance work that needs ti be done n the house, she makes sure its fixed right away. 10/10

I'd strongly recommend Duncan to both buyers and sellers as he is diligent, honest and an excellent communicator. Duncan was knowledgeable on the area and the intricate details of the property and provided confidence and assurance that I was getting what I wanted as a buyer. The team at Raine and Horne Newtown were very quick and thorough in their responses to dozens of questions and issues.

We couldn't be happier with the service provided by R&H Newtown in renting out our property. Adam was extremely professional and helpful in answering all of my questions. He also provided me with timely updates throughout the process of leasing out our property and achieved a very quick result.

The choice to engage Raine and Horne for the sale of our Newtown property was an easy decision as Duncan Gordon and his team have exceptional knowledge of the local market. We were completely satisfied with the professionalism, attention to detail and organizational skills which ultimately resulted in a successful auction result. We would have no hesitation in recommending Duncan Gordon at Raine and Horne Newtown.

Duncan was on the ball. He was easy to work with helpful and professional.

Duncan Gordon did a brilliant job of selling my home at 91 George St, Erskineville earlier in the year. It was an “off market” sale and Duncan was great at talking to potential buyers from other properties and bringing them through my house. Duncan was very transparent and kept me very well informed of the status of activity with potential buyers right through to the exchange of contracts. I can thoroughly recommend Duncan.

Duncan is a true professional who is both friendly and pleasant to deal with. We reached out to Duncan when we were thinking about putting our property on the market and he provided us with as much information as possible prior to selling and brought in a team to advise on presenting the property in the best light possible. From the get-go, Duncan was open and transparent, communicating and updating us, his vendors, with specific information and observations (both positive and not so positive) and answering all our questions. In addition, he was also very responsive to potential buyers' questions and needs. We are very pleased with the service and delighted with the result!

Great advice and liaison with long term tenant. Kept me up to date with queries about vacant possession and notice at time of exchange. Satisfaction for owner, purchaser and tenant. All round winners.

We had a great experience through the sale, communication being keep in the loop at all times, and a great result prior to auction. The team of Duncan and Micheal has a good blend of experience and youth, with on hand support in the office organising behind the scenes, thank Monica. A big thanks again we will be on our way to Noosa soon. Cheers Trev

Verified by RateMyAgent

Since we first decided to put our property on the market, Duncans professionalism and service with helping us sell our property has been outstanding . His whole team has been so helpful, friendly, professional and have taken care of every detail thats required efficiently and quickly. The communication between Duncan and myself was constant whether it be by phone or email, we were always kept up to date every step of the way. Thank you Duncan and team, we are very happy with the sale.

I chose Duncan Gordon at Raine and Horne because he had sold several properties in Wilson Street, Darlington recently. The attention he gave to my property sale was fantastic, and he always kept in touch and gave me excellent feedback after each Open for Inspection.

The marketing program was well designed, and the ultimate auction was well attended and bidding was vigorous. An excellent auctioneer was chosen.

I would highly recommend Duncan Gordon and was extremely happy with all aspects of the campaign.

Duncan's integrity, sensitivity and guidance throughout the sale of my deceased father's estate was second to none, His team's attention to detail along with fast and efficient communication was fantastic and helped make this process seamless. Duncan was with us every step of the way and made us feel like we were his only clients (which i know was certainly not the case!) He helped achieve a fantastic price at auction which I feel was due to his hard work and communication with both me as the vendor and the potential buyer. I would not hesitate to recommend Duncan and Raine and Horne, Newtown. Thank you so much.

Duncan Gordon had now sold 2 properties for me and achieved well above expectations. Duncan has a warm friendly manner, quietly spoken and thoughtful. I would highly recommend him as an agent.

Duncan (and Michael) were positive, informative and helpful from our first meeting. He assisted with advice on preparing our house for sale and was responsive to us throughout the sales campaign. He was upfront and open with his opinion and advice and never set unrealistic expectations. He worked to get interested parties to out auction and we got a great sale as an outcome.

I was very fortunate to have Michael Wyatt of Raine and Horne Newtown act for me recently in relation to the sale of my Unit in Newtown. Michael is extremely courteous and professional and his knowledge of the market is exceptional. At all times he worked tirelessly in my best interests and kept me regularly informed of progress. He achieved an outstanding result which exceeded my expectations. I could not have been more impressed working with Michael and the rest of the dynamic team at Raine and Horne Newtown.

I meet Micheal sometime ago, and he kept in touch on a regular bases, keeping me informed of market in the area, which was extremely helpful picking the time to sell, Micheal is great communicating and the support of a good team behind him, and the result was above expectations. I would highly recommend Micheal and his experienced team. Now we can head to sunny Queensland in a much better position. A big thanks, Cheers Trevor Huon

Throughout the sale period Duncan and his team were very helpful, professional and friendly. I was kept very well informed at every stage, and there was always good advice and reliable predictions. The whole process went swimmingly and ended in a very satisfying, indeed quite brilliant result.

We couldn't be happier with the service provided by R&H Newtown in renting out our property. Adam was extremely professional and helpful in answering all of my questions. He also provided me with timely updates throughout the process of leasing out our property and achieved a very quick result.

Congratulations from John & myself on your Top Property Management Team award & industry recognition.

We believe it’s well deserved.

We’ve been landlords with R & H Newtown since the late 90’s & have purchased 3 properties in that time.

R & H has been our property manager since then & we’ve always had wonderful service.

We’d especially like to congratulate Nicole Howell – she is

highly professional, very approachable & communicates with us on all issues relevant our properties.

From the decision we made to sell the house and engage R&H Newtown to be our selling agent, Duncan and his team - from admin to auctioneer, provided us with all the information we needed to have the confidence that our sale would be a well-managed process and a good result should be ensured.

Regular communications kept us informed of the interest being shown, enabling us to monitor the progress, having confidence that our criteria and target price were realistic. Thanks Duncan and the Team.

Duncan has many years of experience and worked diligently on my behalf to personally follow up interested parties and provide me with both verbal and written updates on the status of the sale. As the property market slows I would recommend Duncan as a real estate agent that will persist on your behalf to close the sale.

As a buyer, it's been a very difficult and slow process finding and buying a house we loved. Duncan was genuine and easy to deal with every step of the way, despite being the vendor's agent. I'd use him to sell when we are ready!

Duncan always made contact to discuss every open house and kept us up to date with our prospects. He was honest with his assessment of the people viewing the property and also his assessment of the market. Highly recommend.

Duncan's open and honest communication made all the difference and helped us achieve the best result in a tough property market. We'd have no hesitation recommending him and his team.

Duncan is a first class agent! Highly professional, responsive, easy to deal with and knows the market, constant communication all the way and a man of his word, whatever he said he delivered.

Not to mention, most importantly, working with Duncan is a fantastic supportive team all working hard, their communication and support was exceptional, thanks Monica and Vivienne!! The smoothest sale process. In a challenging market Duncan secured a great result for us, he is the agent you want on your side! Definitely the best agent I have dealt with in last 25 years.

I have just exchanged contracts to purchase a Newtown property through Michael. Throughout the inspection, enquiry and negotiation phases Michael was friendly, engaging, helpful and professional. A pleasure to deal with.

Michael and his team have been wonderful in securing a sale for my home in a challenging market. Through every step of the process, from organizing tradespeople to prepare the house for sale until contracts were exchanged, they always acted with diligence, attention to detail, utmost professionalism and respect. Michael clearly knows the Newtown market but above all I think it’s his people skills that make him an exceptional agent.

I found Matthew and Michael Harris to be extremely helpful in all ways eg communication, email liaison and honest throughout the entire process. It was nice to have experienced friendly, helpful and thorough sales agents acting on behalf at all times.

In short I felt totally safe in their hands throughout the entire exercise.

My sales was not just about the very best price in the market as there were other factors that also needed to be considered for me to make my next move and it was apparent that both Matthew and Michael listened to me re these concerns.

Loredana - It is with a heavy heart we are leaving! Not only did we love the apartment, but we have also been very grateful for Raine&Horne as an agency. Julia and I agree that it is our best agency experience to date - so thank you.

Michael was always professional and personable, keeping me informed at every step of the way on how things were going with inspections, potential buyers' responses and comments.

Both Michael and Melissa were excellent communicators with a responsible approach to keeping me as the client informed, and providing helpful guidance when required.

In this very difficult market - for vendors - it was good to know I had the best possible team working with me.

I would recommend Michael and the team to anyone wanting to sell.

Gerard went above and beyond late on a Monday night when we called him in a last ditch attempt to find a solution for an alarm ringing for hours in an empty terrace next door to us for lease by Raine and Horne.

Gerard not only answered my desperate call at 10:30pm but even hopped in the car to come and find a solution. 10/10 customer service, going above and beyond for someone who isn't even a customer!

I am so glad I selected Michael Harris to handle the sale of this property. He was not pushy and had the kind of personality I knew would appeal to potential buyers.

He was thoroughly professional, lived in the area, understood the market and knew how best to present the property. He kept me informed every step of the way and managed (and exceeded) ALL my expectations. His advice was extremely important to me.

His colleague, Melissa Grose, personally managed the tasks of cleaning, refurbishment and presentation of the property. She helped me contain presentation costs and kept me informed as each trade completed its work. I have great respect for Michael and Melissa and have no hesitation in recommending them to vendors and buyers.

A great experience in customer service!

I want to thank you and your team for the excellent management of my property over the last 5 years. I couldn't ask for better service.

Michael has excellent local knowledge and contacts. He is professional and works hard for his clients. Highly recommended.

I have always been very wary of real estate agents, and was concerned about who I would choose to sell my property. I am so glad I chose Michael Harris for the sale. From day one, Michael and his team were honest, easily contactable, and incredibly hardworking. Even though I was selling a small apartment, it was clear that Michael really valued my business, and worked incredibly hard to get me a good sale. I was always kept up to speed with property reports, and received regular emails and calls from Michael and his EA, Melissa. The level of communication from the team was outstanding. Michael’s negotiation skills are exemplary, and resulted in a sale which exceeded my expectations. Both Michael and Matthew, who assisted in the sale, were professional at the open house each week, and familiarised themselves really well with the apartment and the suburb. The marketing package Michael offered was definitely suitable to my needs. I loved the emphasis on social media advertising, and I believe that this contributed to such a great sale. I wouldn’t hesitate to recommend Michael and his team. Selling my apartment has been an easy and relaxing process, and I know that is due to the hard work and professionalism of Michael and his team. Outstanding!

I just want to say how impressed I am coming back to Raine and Horne. You guys make everything so easy and its so wonderful. The condition the house was left to us in was so incredible.

I would like to take this opportunity to thank you for the services you have provided to date. I’m happy with the level of service you provided and the professionalism you showed including the staff I dealt with at Raine & Horne Newtown. I will definitely consider engaging this agency again if opportunity arises in future.

I have held an investment property in Redfern for over 4 years. Lydia Moles looked after the tenancies and was easily contactable. Finding a tenant was never difficult and Lydia was always very proactive and professional with all her dealings/communication with me.

I just wanted to drop a quick note about our business relationship with R&H Newtown. Our family owns 4 properties currently managed by Lydia Moles from your office. Two of our properties were only recently completed and leased. We are very pleased with Lydia and the professionalism she has shown not only with the new listings but also in the past 5 years whilst she managed our other properties. Lydia knows and respects how we operate as investors and what we expect from a property manager and we are grateful to have someone like Lydia working with us.

We would like to thank you and your team for the professionalism, honest and friendly approach in the whole process of listing our first investment property and selecting a tenant. Being a first time investor, we were a bit stressed on how is everything will work out; however after spending couple of hours with you in our first meeting, we felt that we will be in good hands. The whole process went very smooth for us and we always felt that we have made a good decision by selecting R&H Newtown as our real estate agent. We would be pleased to recommend you and your team to anyone without any reservation.

Michael and his team walked me through the entire process; from arranging trades and staging services to get my property ready for sale, through to making me feel comfortable and confident with the market, auction and settlement process. Michael kept a perfect level of communication; and the entire team were friendly and an absolute pleasure to deal with. I couldn't have wished for a more seamless process - and I got a fantastic result!

Michael was completely ethical and honest and throughout the sale we had total confidence that our interests were his number one priority. Michael kept us really well informed every step of the way. In a difficult market, Michael came up with the sale!

During the whole process, I have only met Michael twice. He was quite pleasant overall. I was mainly in contact with Matthew throughout. I would say the whole process was not as pushy and annoying as some other agents. However there were times that I thought they pushed too much. Comparing with some agents I have dealt with in the past. I would recommend their service.

Thank you to Duncan and the amazing team at Raine & Horne Newtown for getting us a wonderful result on the sale of our house. This could not have been achieved without the hard work, dedication, property knowledge, expertise and great customer service we received.

Proactive, clear in his advice and support, and provided regular verbal and written reports during the sale process. We felt we were in good hands, that he was fair and transparent, that we could trust him and he certainly achieved an excellent result for us in the sale of our property.

Duncan was able to demystify the processes of both buying and selling through his excellent communication skills and refreshingly friendly and grounded manner in an industry that can be quite stressful to deal with. His many years of industry experience became obvious as we moved through the campaign and we saw how he interacted with the clients as individuals right the way up to and through the auction process.

Duncan worked tirelessly making sure the property was ready in the best state possible within a compressed time frame. We could trust Duncan and that he was working in our best interests. He built strong relationships with potential buyers which translated in a top pre-auction outcome above our expectation.

Could not recommend Duncan Gordon more highly. Professional in attitude while still being down to earth. Very enthusiastic and supportive. His service was at all times attentive and helpful. Duncan and his staff were always on hand to help with the renovations required, and the dressing of the property for sale.

My property has been managed by R&H Newtown for the past few years so I knew I was in very good hands when selecting them to sell my property. Throughout the whole process I knew exactly what was happening and what needed to happen next. I look forward to working with you again in the future!

This is the fifth time that we have engaged Michael to sell or buy a house.

Every single time he has gone way beyond expectations to deliver fantastic results.

I couldn't have asked for more. I received constant updates on what was happening, Michael's communications were excellent and realistic. He provided me with sensible expectations and didn't oversell my property to me. The price I received for my sale was excellent and I believe due in no small part, to Michael and his team. I wouldn't hesitate to recommend them to anyone looking for a real estate agent.

I recently sold my home in Newtown North. Over the 10 years I've owned the property, I've come to know the main players in the real estate market in the area. By far and away, Michael stands out from the pack with respect to his knowledge of the area and the market as a whole, his authenticity - ability to build good relationships with buyers and sellers and importantly, and lastly, his ability to get good results. He is well supported by an excellent team who know how to execute. Given I now live overseas, I was able to rely on Michael and his team to organize all the pre-sale activity to ensure the house was ready for auction, from a distance. They couldn't have done a better job. I am very happy with my result on auction day. Michael managed to secure a fantastic outcome for me. Thank you Michael!

Viewed apt 4 times asked zillion questions Single downsizing so big decision Lovely thoughtful team with Michael may have lost my nerve without Michael’s patience and guidance in all questions Hope they will find me 2 investment property when I am settled in few weeks Thanks again Barbara

Michael did not disappoint and his team did a great job in marketing the property.

When we decided to sell our home, we knew right away we would go with Michael Harris. He is so professional, knowledgeable about the inner west market, patient with our many anxious queries, responded to all emails and phone calls within an hour or less, and achieved a better result for the sale of our house than our best imagined outcome.

Michael and the team were entrusted with sale of our home and biggest asset. Having originally brought our home via Michael about 9 years ago, his professionalism then made him an obvious choice to sell our home. Michael and the team did not disappoint. It was a seamless process that coordinated services, styling and trades work to present the property in the best possible way with relevant and important information communicated in a friendly and professional way. The ultimate measure of the job done by Michael and the team was a great sale price for our biggest asset!!!

We were alerted to Michael's reputation in real estate for some time, and he did not disappoint. From our first meeting to the end, our discussions were open and insightful, and using his experience and expertise, he was able to highlight options we could take to maximise the value of our property. Tradesmen were organised by his team and the transformation by the stylist created a result in minimal time (and cost) that was impressive...all with no effort, time or stress on our part. Throughout the marketing campaign, we were regularly updated and Michael provided excellent analysis of where we stood and likely scenarios that would follow. His follow-up after each open house was excellent, as was the constant and easy flow of e-mails between us and his team. It was evident that his office has a strong 'customer first' culture, be-it vendor or buyer. Nothing was too much trouble, which was, for us living 100kms away, a great relief. We were delighted with the auction result and witnessed how skilfully and diligently Michael worked towards the price we wanted. The trust we put in Michael to take us through the whole sale process was totally justified. Thank you to Michael and his wonderful team.

Michael Harris and his team have just completed the sale of our property in Chelmsford St, Newtown. The total experience has been absolutely brilliant. The process of selling can be intimidating and stressful and I was keen to get the best professional support possible to guide me through the decision process, marketing campaign and ultimately achieve an outcome that met or exceeded my expectations. Michael excelled at every stage! His initial appraisal was honest and detailed and clearly drew on his experience in the area and Intel on current market dynamics. Advice on timing, campaign style and marketing tactics really proved to be spot on. The guidance on house maintenance and preparation allowed us to ensure the property was market-ready. Michael's team recommended some great talented tradespeople that were fantastic and professional at every turn. I loved how they felt part of the "team effort" to get our home looking its absolute best. The photos and videos were quite amazing (check them out!). Michael focused strongly on the "campaign" rather than constant talk of "price", working to his proven recipe that the best campaign will produce the best result. Michael's assistant, Mel, was brilliant through every stage! She was always anticipating our needs and ensuring we were clear on process whilst managing the campaign calendar to great detail. Nothing was too much trouble and any requests were actioned rapidly and professionally. The quality of communication back from Michael and his team blew me away! Feedback after open house sessions was detailed and I always felt I knew what was the "market" was saying about our property - not just positives but also any objections. Social media diagnostics were brilliant and each week we had in-depth briefings on status of buyer interest and feedback. The final outcome was excellent and we couldn't be happier. We highly recommend Michael to any vendors, you won’t be disappointed!

Very happy with the way Melissa and Michael handled the sale of my flat. From advice on timing to setting us up with a great stylist, clear and timely communication on interest and negotiation with potential vendors. He is realistic and credible and we were very pleased with the outcome.

I'd highly recommend Michael Harris and his team. Everything to do with the sale of my property was handled quickly, efficiently and professionally. Michael's communication with me throughout the process was excellent, he gave regular updates on how the campaign was progressing. Melissa took on all the work to organise trades in a very short period of time in order to get my property ready to put on the market. At the conclusion I was really happy with the sales result.