It's an emergency!

 

Need repairs or maintenance?

 

Everything you need to know about requesting maintenance in an emergency.

If you need maintenance and your issue isn't urgent, our helpful team of property managers are available during busines hours to help you out.

Urgent repairs are any of the following:

  • Burst water service including hot water systems
  • Broken or malfunctioning appliance, fitting or fixture causing a substantial waste of water
  • Blocked or broken toilet
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of the gas, electricity or water supply
  • Any fault or damage that makes the premises unsafe or insecure.

You must be able to show that the problem was not your fault and that you made a 'reasonable' attempt to contact the landlord/agent. You always need to make sure you gave the landlord/agent a 'reasonable' chance to do the repairs. If you do require emergency repairs they need to be carried out by a repair person named in your tenancy agreement (if possible) or by a licensed or qualified tradesperson.

You must give the landlord/agent written notice about the repairs, costs and copies of receipts. More information can be found on the NSW Fair Trading Website

 

Tradespeople & Contacts

Hot Water

Australian Hot Water
02 9789 1022

Plumbing

Concord Plumbing
Clay 0427 121 800

Electrical

Tibbles Electrical
James 0451 015 300

Hutchinson & Hurley
0412 072 516

Locksmith

Empire Locksmiths
Ray / Sam 1300 858 828

Handyman

Hands on
Peter 0401 579 310

The Handyman Project
Daniel 0404 074 077

Elev8 Design & Development
Scott 0416 253 410

Glass & Glazier

Sky Blue Glazing
Roberto 0411 763 003